Information for Plumbers

As a plumber, you can be guaranteed you are working with the best products in the market when you choose a Copper Industries product.

Established over 15 years ago, the team at Copper Industries have constantly strived to provide the highest quality of products and services to plumbers.

Our extensive product range includes small scale domestic hot water cylinders and thermal stores to large scale commercial and industrial buffer vessels and calorifiers which have been installed across Ireland and the UK.

We are dedicated to manufacturing our cylinders in an environmentally conscious and sustainable way and all of our hot water tanks are expertly designed to ensure the customer is always happy with the end result.

Working in the plumbing industry, it is vital that you stay one step ahead of the competition by using superior products that will leave your clients satisfied and lead to referrals and repeat customers.

At Copper Industries our state-of-the-art in house research and development facility ensures consistent product development and quality assurance so you get the best available.

Benefits of using Copper Industries product

  • All Copper Industries products are manufactured in line with British Standards and best practice governing the production of stainless steel and copper cylinders.
  • Quality guaranteed – as hot water cylinder suppliers we take pride in attention to detail and providing a superior quality product.
  • Technical and after-sales support – our in-house plumbing professionals with a combined experience of over 30 years in the trade, will help you with any questions or support required after purchase.
  • Custom-made, bespoke hot water tanks are also available so whatever your cylinder requirements, Copper Industries can supply the product you are looking for.
Maxi Pod Thermal Store Introduction:
Maxi Pod Thermal Store Live Demo:
HotHead Hot Water Cylinder Introduction:
HotHead Hot Water Cylinder Live Demo:

How to Become an Approved Installer

Our network of accredited installers across Northern Ireland and the UK is rapidly increasing.

We have a dedicated in-house professional training team that can provide you the latest industry-specific knowledge and best practice.

By becoming an approved Copper Industries installer you can greatly boost your career and gain access to more job opportunities

The training and guidance we provide via our approved installer course can introduce you to exciting new prospects and help you to develop strong working relationships with leading companies in the industry.

Benefits of becoming an approved installer:
  • Regular training events to keep you on top of your game
  • Insight into the latest industry trends and practices
  • Develop your network of contacts
  • More job opportunities

Join our growing network of the best in the business by becoming a Copper Industries approved installer.

Your Name (required)

Your Email (required)

Organisation

Telephone

Your Message

captcha

Help and Advice for Plumbers

Where can I find a copy of the wiring diagram for the MaxiPod?

The technical downloads section of the Copper Industries website has a copy you can access online or print.

Building Control is asking for the standing heat losses for the cylinder I’m installing. Can you provide that?

Yes, contact us directly with the capacity, model and specification of your cylinder and we’ll provide you with the standing heat loss per day specific to the cylinder being installed.

What grade of cylinder do I need?

Copper Industries manufacture our copper cylinders in the 3 grades described in BS 1566; Grade 1, Grade 2 and Grade 3. The cylinders are graded depending on the thickness of material used to cope with different operating conditions. Grade 3 cylinders are made from 0.7 – 1.2 mm thick copper and are designed to cope with a maximum working head of 10 metres. Copper Industries only recommend this grade of cylinder operating within the stated parameters and connected to a reservoir or similar high quality water supply. Grade 2 cylinders are slightly thicker (0.9 – 1.4 mm) and are designed to work with a maximum working head of 15 metres. A Grade 2 cylinder would be recommended for most vented installations. Finally, Grade 1 cylinders have the highest material thickness (1.2 – 2.0 mm) and are designed to work with pressurized systems which have a maximum working head of up to and including 25 metres. Sacrificial anodes are also available for hard water areas. CAUTION: not all cylinder manufacturers classify their cylinders in the same way. If in doubt contact us directly.

Can I install an unvented cylinder in an apartment?

Technically yes but it is not always practical and depends on the incoming mains water pressure available in each case. If the mains water pressure is low we would recommend one of the cylinders from our combination unit range.

Do you supply horizontal unvented hot water cylinders?

Yes we do, available in a limited range of sizes both direct and indirect configurations.

I have been asked if I can carry out maintenance on an unvented cylinder, what procedures would this entail?

Full details of the maintenance requirements for cylinders are contained in the installation and user guide supplied with every cylinder. Please contact us if an additional copy is required. It is important to for you to be aware that current Building Regulations require that the installation and maintenance of unvented (mains pressure) cylinders be carried out by a competent person who holds a recognised unvented cylinder qualification.

Can the cylinders be supplied with immersion elements?

Yes, the unvented cylinder models are generally supplied with two immersion heaters however custom configurations with a combination of 3, 6 and 9 kW immersions are available on request.

What type and size of cylinder is the best to buy?

There are many variables affecting the right choice of cylinder for your installation. If in doubt please contact us for advice on which of our products is most applicable for your needs. (We provide an online tool for you to calculate your recommended storage capacity which you can find by going to our calculator page)

Can I use your cylinders with an Aga/Raeburn range?

Yes, provided the correct type and model of vented cylinder is used, contact us for further details.

I cannot get sufficient pressure/flow rate, what can I do?

If you have a vented cylinder fed from a header tank, you could consider installing an unvented mains pressure cylinder or thermal store.

Do your unvented cylinders come complete with expansion vessel and control devices?

Copper Industries unvented cylinders are supplied with all necessary components, an expansion vessel and control devices.